© 2016 GiftByCrypto · in effect since 2016
GiftByCrypto is committed to preventing money laundering, terrorist financing, sanctions evasion, and fraud. This policy applies to every user.
Unverified member (e-mail verified): buy up to $5,000 of gift cards per month, sell up to $2,000/month to the wallet, no withdrawals.
Verified member (government photo ID checked once): no monthly buying limit, selling without a monthly cap, crypto withdrawals of sale proceeds from $50 to a wallet in the member's own control, 24 hours after crediting. Added balance, refunds and promotional credit are never paid out and can only be spent on gift cards.
Enhanced review (ID + proof of address): requested for unusual activity, large volumes or at our discretion.
We may require verification at any time, including below these thresholds, where activity appears unusual.
We monitor for red flags including rapid high-volume selling, structuring below limits, multiple linked accounts, and patterns consistent with stolen-card laundering. Flagged activity may result in holds, information requests, or account closure.
The Platform is unavailable to residents of, and blocks transactions connected to, jurisdictions subject to comprehensive international sanctions. The current list is available from support.
We retain identification and transaction records as required by applicable law and cooperate with lawful requests from regulators and law enforcement. Every withdrawal requires Tier 1 identity verification and is paid in cryptocurrency only; only proceeds from sold gift cards can be withdrawn, after a 24-hour cooling period.
No cash-out of added funds. Added balance, refunds and promotional credit can only buy gift cards; they are never withdrawn, in any currency. Only earnings from gift cards you sold can be withdrawn, after a 24-hour cooling period, in cryptocurrency only, to an address you control, and only after a completed identity verification — for every withdrawal, with no exceptions. We never pay a third party and never send to an address given to us by someone other than the account holder.
We may require proof of the source of the gift cards you sell (purchase receipts, the e-mail the card was delivered to), proof of address, a selfie with the document, or an explanation of a transaction, and we may hold the related funds until satisfied. Accounts that sell at a volume or a pattern inconsistent with personal use, that share a device, address or wallet with another account, or that appear on a sanctions or fraud list are frozen pending review. Politically exposed persons and residents of high-risk jurisdictions are subject to enhanced due diligence or refused.
We keep internal suspicious-activity records, report where the law requires, and cooperate with card issuers, payment partners and law enforcement, including by freezing funds on their request. We do not inform a customer when a report concerns them where the law prohibits it.
A customer whose account was frozen, whose withdrawal was refused or whose sale was rejected may register a grievance under the Grievance Redressal Policy. The Grievance Officer answers within 48 hours and a person who did not take the original decision decides within 15 days. Compliance holds remain in place while the grievance is open.
Staff who review sales, withdrawals and verifications are trained on these rules; this policy is reviewed at least yearly and whenever our services or the law change.
Live chat is for registered customers. Create a free account (or log in) and verify your e-mail to chat with us — or e-mail [email protected] and we will reply there.
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