© 2016 GiftByCrypto · in effect since 2016
By creating an account or using GiftByCrypto.com ("the Platform"), you agree to these Terms. If you do not agree, do not use the Platform.
You must be at least 18 years old and legally able to enter contracts. The Platform is not available in restricted jurisdictions listed in our AML/KYC Policy.
The Platform (a) sells digital gift cards purchased from users, delivered by email, and (b) purchases gift cards from users, crediting their Platform wallet. GiftByCrypto is not affiliated with, endorsed by, or sponsored by any gift card brand; all brand names and logos belong to their respective owners.
You are responsible for your credentials and all activity on your account. Provide accurate information and keep it updated. One account per person and one account per device — a second account on the same phone, tablet or computer is refused and linked accounts may be frozen. We may require identity verification (KYC) at any time.
Prices are face value minus 5%; the total is locked for the payment window shown at checkout. Orders are fulfilled after required blockchain confirmations. Codes are delivered to the email you provide — you are responsible for entering it correctly. Codes are one-time digital goods; invalid-code claims are handled under the Refund & Buyer Protection Policy (24-hour window).
Selling is additionally governed by the Seller Agreement & Fraud Policy, which forms part of these Terms. In summary: you must own the card lawfully, the code must be unused and at full stated balance, and you must not use, share, or redeem the code after submission. Payout is face value minus 10%, credited when the card sells or within approximately 72 hours.
Wallet balances are denominated in USD and may be spent on the Platform; only proceeds from gift cards you sold may be withdrawn, and withdrawals are paid exclusively in cryptocurrency to an address you provide. Balance you add to your wallet is credited in full (no bonus and no deduction) and, like refunds and promotional credit (including the welcome credit and referral rewards), is not withdrawable and may only be spent on gift cards. Proceeds from sold gift cards become withdrawable no earlier than 24 hours after they are credited. Every withdrawal requires a minimum withdrawable balance of $50 and a verified identity (country and a government-issued ID). Withdrawals may be subject to minimums, verification requirements, security holds, and manual review. You are solely responsible for the accuracy of withdrawal addresses; blockchain transactions are irreversible.
You may not: submit stolen, fraudulently obtained, or already-used cards; redeem a card after submitting it for sale; use the Platform for money laundering, sanctions evasion, or any unlawful purpose; create multiple accounts to evade limits; attack, scrape, or automate the Platform; or transact on behalf of undisclosed third parties.
If a card you sold is found invalid, partially used, or fraudulently obtained, we may reverse the associated credit from your wallet ("clawback"), suspend or terminate your account, withhold balances pending investigation, and share records with payment partners and law enforcement.
Our fees are the seller deduction shown on your estimate before you submit (2% on e-money and prepaid cards, 10% on gaming cards, 5% on everything else) and the withdrawal fees shown at the time of the transaction. You are responsible for any taxes applicable to your activity in your jurisdiction.
Gift cards are issued and honored by their respective brands; the Platform does not control brand-side account restrictions, regional locks, or redemption policies. The service is provided "as is" to the maximum extent permitted by law. Cryptocurrency values are volatile; we are not responsible for market movements.
To the maximum extent permitted by law, our total liability for any claim is limited to the amount of the transaction giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
You may close your account any time after withdrawing your balance (subject to holds). We may suspend or terminate accounts for violations, suspected fraud, or legal requirements.
We may update these Terms; continued use after posting constitutes acceptance. Material changes are notified by email.
Added balance is for purchases only. Funds you add to your wallet, refunds, promotional and referral credit are spendable on gift cards on GiftByCrypto and are never paid out, in any form, to you or to anyone else. This rule exists to keep the Platform from being used to move money, and no support request can change it.
Only sale earnings leave the Platform. Credit from gift cards you sold becomes withdrawable 24 hours after it is credited (the cooling period), and is paid exclusively in cryptocurrency to an address you provide and control. We do not offer bank transfers, cash, payment-app or third-party payouts, and we do not send funds to an address that belongs to someone else. Minimum withdrawal and any network fee are shown before you confirm.
Identity before every payout. Every withdrawal requires a completed identity verification (government ID and country) and may require proof of the source of the gift cards you sold. We may hold a withdrawal while a buyer report, a balance check or a verification is open, and we may refuse or reverse a withdrawal where we suspect fraud, money laundering, sanctions evasion or a breach of these Terms.
Irreversible transfers. Cryptocurrency transfers cannot be recalled. You are responsible for the address, memo or tag and the network you enter; funds sent to the details you gave are deemed delivered.
We screen accounts and transactions against sanctions lists and for patterns of fraud and money laundering (structuring below limits, many accounts on one device, cards obtained with stolen payment details, mismatched identities, unusual velocity). We may ask for additional documents at any time, limit, freeze or close an account, retain balances during an investigation, reverse credits for cards found invalid or fraudulently obtained ("clawback"), and report to and cooperate with payment partners, card issuers, regulators and law enforcement. A frozen account may raise a grievance (below); the decision is reviewed by a person who did not take it.
If a completed transaction went wrong — an order you paid for, a sale that was paid or rejected, or a withdrawal — you may register a grievance at https://giftbycrypto.com/grievance.php. Each grievance receives a ticket number, an answer from the Grievance Officer within 48 hours and a decision within 15 days, by e-mail and on your account. If you disagree with the decision, you may ask for a second review within 30 days. The full process is in the Grievance Redressal Policy, which forms part of these Terms. The Grievance Officer can also be reached at [email protected].
You may not use GiftByCrypto to launder money, to move funds on behalf of a third party, to convert added balance into cryptocurrency, to buy gift cards for a stranger who contacted you online ("romance", "job", "tax" and "prize" scams), or to settle a debt someone claims you owe. If you were told to buy a gift card to receive money, stop and contact us — you are being defrauded.
Live chat is for registered customers. Create a free account (or log in) and verify your e-mail to chat with us — or e-mail [email protected] and we will reply there.
Create a free account I already have an account — log in ✉ [email protected]